FAQs
IFIT-KC
Community Representative Responsibilities
Selection Process
Living with Wildlife
What do I do if I encounter an injured wildlife?
What do I do if I find deceased wildlife on my property?
Who do I call if there is deceased wildlife in a City park or other City property, or in the right of way (street, median, sidewalk)?
municipal court
How do I get an attorney?
How do I pay my citation/ticket?
I am a juvenile and I received a parking ticket. What do I do?
I can't make my scheduled hearing. Can I reschedule?
I do not live in Mercer Island. Can I respond to my Mercer Island ticket at another court closer to my home?
I received a citation for failure to provide proof of insurance. I was insured at the time of the traffic stop but did not have my insurance card with me. Do I have to pay the full amount of the fine?
I received a citation for failure to provide proof of insurance. I was not insured at the time of the traffic stop, but I now have insurance. Do I have to pay the full amount of the fine?
I received a delinquent letter from the court after returning the green copy of the ticket requesting a hearing. What does this letter mean?
I received a delinquent letter from the court, after mailing in my payment. What does this letter mean?
I received a disabled placard/handicap zone ticket, but I have a valid placard. Do I have to pay the penalty?
I received a speeding ticket in a school or construction zone. What kind of hearing shall I choose?
There are two violations on my citation. I would like to pay one and request a hearing on the other. Can I do this?
Where do I file a civil case, such as divorce or small claims?
parking
How can the City afford to buy property when it’s facing budget deficits?
How much will constructing these new commuter parking garages cost Island taxpayers?
How much will it cost residents to use the additional parking?
How will these proposed projects interface with the new light rail station?
Is parking the only use considered for the former Tully’s site?
I’ve heard the Tully’s site is contaminated, how is the City going to handle this?
What are the public amenity requirements for these projects?
What happens during the due diligence period?
What happens to any trees that must be removed for construction?
What will happen to the Freshy’s Seafood Shack?
What will happen to the Greta Hackett Sculpture Garden next to the Tully’s site?
When will the commuter parking spaces be ready?
When will these decisions be made and how can the community weigh in on these proposals?
Why does WSDOT get the money for the sale of Lot 7 if it’s City land?
Why is the City creating parking at this time?
Will residents have an opportunity to comment on the future project proposal?
Will the parking be exclusively for use by Island residents?
plastic
Are any types of businesses exempt from the ordinance?
Are there any restrictions on retailers choosing to charge a fee on all bags?
Aren’t the 'non-woven polypropylene' bags sold as reusable bags by many retailers as much of a problem as the lightweight single-use/throwaway bags they’re replacing?
Can grocers’ deli counters distribute single-use plastic bags for prepared takeout food?
Can MI residents recycle any plastic bags?
Can restaurants provide single-use plastic bags for takeout food?
Does this affect what type of container restaurants use for takeout food?
How long should a reusable bag last?
I reuse all my plastic shopping bags for other things (e.g. lunch, errands, pet poop, etc). Now what will I do?
Should I wash my reusable bags?
What about farmers markets, street fairs, festivals and events?
What about to-go food vendors and food trucks?
When did the Council this pass Ordinance?
Which businesses are affected by the ordinance?
Why did the City ban lightweight plastic carryout bags but allow heavy-weight, thicker ones?
Why not just make retailers use biodegradable or compostable bags?
Why not just recycle single-use plastic carryout bags?
public records
How do I make a Public Records request?
Who can initiate a Public Records request?
What type of information can I request?
How soon must the City respond to my request?
How much will I be charged for my request?
Who is the City’s designated Public Records Officer?
Can I look at the City’s index of records?
What is the role of the Public Records Officer?
What records are exempt from disclosure?
resident info
Can solicitors be fined if they are found to be in violation?
Does the City of Mercer Island require solicitors to have a license?
How can I find out more information about a charity?
How can I keep solicitors away from my home?
How do I know if a solicitor has a valid license?
Other Tips and Cautions
What times can solicitors go door to door?
Who issues the license?
rideshare
Can I book ahead?
Can I make a stop along the way?
Even though the ride is discounted, can I leave a tip?
How does "shared ride" work?
What happens to the price after the pilot ends?
What if I don’t have a smartphone?
What’s the minimum age to ride?
Search Tips and Tricks
Do the search results include the contents of PDFs and other documents?
If I search for a phrase (e.g. alarm permit), will the results only show exact matches?
Can I exclude a word from a search (e.g. all pages that have the word "alarm" but not the word "permit"?
tip
How are Pedestrian/Bicycle projects selected?
How are residential and arterial streets selected for improvement?
How is money allocated to pay for various projects?
How often are streets resurfaced?
What is the Transportation Improvement Program?
What types of projects are included in Mercer Island's Transportation Improvement Program?
Utility Billing
I have a question about my bill. Whom can I contact?
How do I inquire about my bill? Something does not seem right.
Are utility fees and rates information available online?
When is my bill due?
How do I make a payment?
How do I start service or request final billing?
Are property owners responsible for outstanding charges incurred by a tenant?
I need to shut off my water. Whom do I need to contact?
Whom do I contact about utility emergencies?
I have discolored water. Whom do I contact about this?
Where is my meter located?
Where does my drinking water come from?
Will I receive a confirmation email that my bill has been paid?
Do I need to register to pay a bill?
I forgot my password; how do I access my account?